Support
The eGO isn't just versatile, it's also durable and incredibly easy to use. But that's not to say you won't have questions about maintaining and operating your bike from time to time. No problem. We have a bunch of Frequently Asked Questions, and other useful information right here on the web.
For many pre-purchase questions be sure to read the Q+As. 
eGO Cycle 2 Classic and LX
If you are having a problem with your cycle, first be sure to review the Troubleshooting If you still have a question or comment about your eGO, you can:
- use our Quick Contact form
- if you’d rather Call instead, that’s fine too; or
- you can drop us a line using Regular Mail if that suits you better.
You can even send us a note tied to the leg of a pigeon. Regardless of how you contact us, we’ll make it top priority. Before calling or emailing - please take a moment to assemble and send the information that will help us help you - please fill out this Quality Report Form and fax it to us at 1-617-848-0644.
If you are looking for replacement parts, please visit our Online Store.
Dealer Support
Dealer Support
If you are an authorized dealer or service provider, visit our Service Support page for detailed troubleshooting and service procedure information.
Our Committment to Service
Thank you for the prompt follow up, your customer service is excellent. |
Our Committment to Service
We may have big eGOs, but we’re also very good listeners…
The heart of our company is a total commitment to service. If you have a problem with any of our products or services, we’ll help you solve it. Period.